Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when
you visit or make a purchase from www.chanardzagency.com (the “Site”).

Welcome to Chanardz Agency! Thank you for trusting and choosing Chanardz Agency (hereinafter “we” or “us”). This Privacy Policy is developed under relevant law and regulations of Jamaica. We strongly recommend that you (hereinafter “user”) should carefully read all the clauses of this Policy. By using Chanardz Agency services, you agree to comply with the following terms and conditions in this Privacy Policy.

We respect and protect the privacy rights of all users. We will use and disclose your personal information according to this Privacy Policy to provide more accurate and personalized services. Meanwhile, we will handle such information in a meticulous and responsible manner. Unless otherwise specified in the Privacy Policy, we will not disclose such information to the public or any third party without your consent. You agree and acknowledge that we reserve the right to modify this Privacy Policy from time to time at our sole discretion. You accept that this Privacy Policy is an integral part of the Chanardz Agency’s user Agreement. You're deemed to comply with this Privacy Policy when you agree to our User Agreement.

Legal Statement
You confirm that your personal information provided to Chanardz Agency or collected by Chanardz Agency with your authorization must be authentic, correct, complete, legal and effective and should be updated in time for any alteration of such information. You should be responsible for relevant liabilities and consequences for providing illegal, inauthentic, incorrect or incomplete personal information and you agree that Chanardz Agency has the right to stop providing service for you in such cases. Unless otherwise specified, all products of Chanardz Agency, relevant domains, symbols, names, and other information involving relevant intellectual rights of Chanardz Agency are the properties of Chanardz Agency and its associates. Unless authorized by Chanardz Agency, anyone has no rights to surveil, copy, broadcast, display, or download such properties via robot or spider program for unauthorized use of his own or any other individual or party.

What Information Does Chanardz Agency Collect?

Certain information is required for our service. If you choose to accept our service, we should be provided with or authorized to collect the following essential information including:
A. Identification information such as your name, email address and telephone number.
B. Payment information.
C. Your location information where applicable
D. Comments and emails to us.

Non-essential Information, including the information you give us, information that you choose not to provide, automatic information and information from other sources. Such information is not mandatory but can help us to improve our services and develop products. You can choose not to provide such information as our service provided to you will not be affected.

Information You Give Us: We receive and store any information you provide in relation to Chanardz Agency Services which includes information required during registration, identification information, payment information and your location information.

Automatic Information: We automatically collect and store certain types of information about your use of Chanardz Agency Services, including information about your interaction with content and services available through Chanardz Agency Services. We automatically collect information from your browser when you use our service or access our website, including but not limited to: your IP address, browser type, language preference, date and time of visits, device type, operating system, webpage requests, email address and password, location of your device, and content interaction information such as content downloads and network details including information about your internet service provider, device metrics (when a device is in use, application usage, connectivity data, and any errors or event failures), Chanardz Agency Services metrics (e.g., the occurrences of technical errors, your settings preferences, and backup information), location of your device running an application, version and time zone settings, and purchase and content use history.
For What Purposes Does Chanardz Agency Use Your Personal Information?
Essential Information provided to us will be used for:
1. Products and other services - we use such information but not limited to process orders, offer services, proceed with payments, and communicate with you about orders, products, services and promotional offers.
2. Communication - We use such information to communicate with you about Chanardz Agency Services via different channels (e.g. by phone, email, chat).

Non essential information will be used for:
1. Products and Services - We use such information to develop, improve our services, including troubleshooting, analyzing performance, fixing errors and improving the usability and effectiveness of Chanardz Agency Services.
2. Recommendations and Personalization - We use such information to recommend features, products and services that might be of interest to you, identifying your preferences and personalizing your experience with Chanardz Agency Services.

How Does Chanardz Agency Handle, Share, Transfer and Disclose Your Personal
Information?

User information is a significant part of our business and we will not sell or leak the user information to others, which excludes:
1. Information sharing.
We will share information with Chanardz Agency’s service provider or a specific partner involved in Chanardz Agency’s operation that will guarantee the confidentiality of user information. We may also publish user information with the legal requirements to enforce our User Agreement and protect the rights and property of Chanardz Agency, our users, or others.
2. Cookies - We use cookies, pixels, and other technologies (collectively, "cookies") to recognize your browser or device and learn more about your interests with essential features and services for additional purposes, including:
1. Recognizing you when you sign in to use our services - We provide you with product recommendations, personalized content and other customized features and services.
2. Keeping track of your specified preferences - We respect your preferences, such as whether or not you would like to see interest-based ads. Chanardz Agency will keep track of items stored in your cart, conducting research and diagnostics to improve Chanardz Agency’'s content, products, and services. We will deliver content (for example, ads) relevant to your interests on Chanardz Agency website. This allows us to measure and analyze the performance of our services. Chanardz Agency allows users to take advantage of some of our essential features based on Cookies. For instance, if you block or otherwise reject our cookies, you will not be able to add
items to your Cart, proceed with payment, or use any Chanardz Agency products and services that require you to sign in. Approved third parties may also set cookies when you interact with Chanardz Agency services, which includes search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of Chanardz Agency.
How Does Chanardz Agency Protect User Information?
We design our systems with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption protocols and software. User information is a significant part of our business, and we will not sell or leak the user information to others. We take all possible measures to make sure that irrelevant personal information will not be collected. We will only keep your personal data for as long as required for the purposes set out in this Privacy Policy unless an extended storage period is necessary or as required to comply with
any legal obligations to which we are subject. You are responsible to protect against unauthorized access to your password and to your computers, devices and applications. Be sure to sign off when finished using a shared computer. Please keep your username and password appropriately. Chanardz Agency will encrypt your password and take other security measures to ensure that your information will not be lost, misused or altered. Despite the above security measures, please acknowledge that "perfect and impenetrable security measure" does not exist on the information network. When making transactions on Chanardz Agency, you will inevitably disclose your personal information, such as your contacts or postal addresses to the counterparty or potential counterparty. Please properly protect your personal information, and do not provide it to others unless you have to. If you find that your personal information has been leaked, especially the username and password, please contact us info@chanardzagency.com immediately so that we can take appropriate measures.